How we can help you 

We work individually and together to offer a range of support for creating and facilitating online sessions, including:

  • Introductory workshops in applying the principles and guidelines of the manifesto

  • Advanced workshops in planning and hosting good online sessions 

  • Helping you adapt your offline sessions to work well online

  • Individual or team mentoring 

  • Creating a bespoke digital facilitation toolkit for your organisation

Email us to get a quote tailored to your priorities and challenges.


About us and our services 


Dr Ceri Gorton of Bird & Gorton


Ceri is a user-centred design specialist who works across the cultural sector, creative industries, cities, government, and higher education. She is a Clore Cultural Leadership Fellow and IDEO/University of Pennsylvania Creative Impact Fellow.

You can hire Ceri to:

  • build user-centred approaches into the development of your strategies, programmes and ways of working

  • develop creative leaders with the confidence and capabilities to thrive in the digital age 

  • increase your capacity to collaborate across teams, organisations and sectors

  • conduct user research to inform what you do and how you do it

  • coach and mentor individuals and teams

Get in touch with Ceri

Ceri is Co-Director of Bird & Gorton, a design thinking consultancy which helps organisations and cities to develop user-centred programmes and strategies, creative leadership, and collaborative working. Clients include the National Theatre, Royal Opera House, Tate, Imperial War Museums, Greenwich + Docklands International Festival and The Space.

Ceri has led culture for the city of Oxford, creative partnerships for The Guardian, and digital leadership programmes for the DCMS and British Council. She has worked on cultural and educational partnerships, programmes, and strategies in the US, Canada, India, Singapore and South Africa.


She holds an award-winning literature PhD and her recent research projects include Space to Play: Making Arts & Technology Collaboration Work (with the RSC, Intel & Imaginarium) and AHRC-funded research into Building Digital Leadership in the UK’s Cultural Sector (at the University of Warwick).

Ceri is committed to building people’s leadership confidence, user-centred design skills, and digital capacity so they can make positive change happen in their organisations and communities.

Katy Beale 


Katy is a strategist, facilitator, founder and author. She specialises in user-centred design, digital transformation, communicating change and engaging audiences. Her recent consultancy clients include Lambeth Council, Thames Water and Serpentine Galleries. 

You can hire Katy to:

  • work with you on digital transformation, including products, services, skills and infrastructure

  • map, vision and communicate change

  • nurture and improve collaboration and processes

  • develop integrated digital, content or communications strategies

  • design and produce online courses and training

  • conceive and run co-design projects and user research

Get in touch with Katy


Katy was Director of Caper, an innovation agency whose clients included BBC, British Council, Crafts Council, University of Cambridge Museums, Royal Academy of Arts, National Maritime Museum, Rambert Dance, Royal Shakespeare Company, Royal Opera House and more.


Katy led whole organisation digital transformation for Somerset House, working alongside the Senior Management Team to completely re-imagine the organisation.

As Managing Director of the ed-tech start-up Yodomo, she scaled the product and gained successful investment. She's worked with multiple award-winning digital design agencies as a strategist, including Hyper, Poke, Euro RSCG and iris, on campaigns for Nokia, Orange, Phillips, Coors, Pernod Ricard, Diageo and Barbour.

She co-founded: Culture Hack, the prototyping and open data initiative for arts, culture and heritage; Happenstance, the technologist-in-residence programme, and the Coding for Kids campaign, advising the Dept of Education and 10 Downing St.  

Katy wrote the book “Museums at Play: Games, Interaction and Learning” and is a trustee at Discover Children’s Story Centre in London.